Utilities
The Town of Pincher Creek provides residents with the following services:
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Water
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Sewer
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Garbage
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Compost & Recycling
Payments for utility invoices can be submitted via the following methods:
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cash, cheque, or debit at the Town Office during regular business hours
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Internet banking: add "Town of Pincher Creek (Utilities)" as a payee (some financial institutions have the Town's Utility account listed as Pincher Creek (Town): Utilities)
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When setting up your account number for online banking, please use the 10 digits of your utility account number as printed on your invoice. Do not include the decimal point.
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Credit card online with OptionPay (please note that a third-party service fee applies to this payment method. Credit cards are not accepted in person at the Town office)
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Be sure to include your full 10 digit utility account number as printed on your invoice. Do not include the decimal point.
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Automatic withdrawals from your bank account by completing and submitting the DEFT Application form
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Find a copy here or visit us at the Town office during regular business hours
Tuesday | South of the Creek, and West of East Avenue
Wednesday | South of the Creek and East of East Avenue
Thursday | North of the Creek
To view a map of the pick-up area, please click here
Forms
eBilling
Go Paperless!
The Town of Pincher Creek now offers an electronic delivery of your utility bill (eBilling). Sign up today for a convenient and environmentally friendly way to view your bills. Simply send an email to utilities@pinchercreek.ca with the following information:
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Utility account number
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Customer name
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Service address
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Valid email address
Why register for eBilling?
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Be notified by email when your eBill is ready
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Direct delivery to your inbox
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Reduce your monthly paper bill clutter
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Eliminate delays from standard mail delivery
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Reduce paper waste and lower greenhouse gas emissions
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Better for our environment
2025 Rates
In accordance with the Town of Pincher Creek Water Utility Bylaw, Wastewater Utility Bylaw, Garbage Utility Bylaw, and Fee Structure Bylaw, please find the current utility rates listed below. The rates are listed per billing cycle (two months).
*Please note that if the fees listed on our website differ from those listed in the Fees Schedule Bylaw, the rates found in the signed Bylaw will be considered correct.
Residential Rates
Commercial Rates
There is a $5.00 fee to reprint a Utility Invoice and to print a Utility Account History.
Water
Pincher Creek's sources of raw water are the Castle River and the Pincher Creek.
Waste Management
The Town has a weekly garbage collection, along with a recycling centre that accepts cardboard, paper, plastic, tin cans, and cans and bottles. A sanitary landfill and solid waste disposal is also available, as well as a composting site for yard waste.
Water and Sewer Mains
No person except authorized employees of the Town of Pincher Creek shall make any connection or contact whatsoever with any of the public pipes or mains in the public thoroughfares of the Town unless authorized by the Town Superintendent.
Other Utility Services
Electricity and Natural Gas
Streetlight Repair Reporting
FortisAlberta has launched a new Streetlight Repair Map. With this map, you can view streetlights in FortisAlberta’s service area and request a repair online within minutes. The map was designed with you in mind, to be user-friendly, simple and easy to use. Once a streetlight repair request is submitted, a service order is automatically generated to facilitate repairs.
Interested in learning how to use the new Streetlight Repair Map? View FortisAlberta’s online video tutorial at: https://youtu.be/fGtEpqftF8k
Due to Alberta's deregulated electricity marketplace, customers have the freedom to choose their energy provider and products that best suit their needs.
The Office of the Utilities Consumer Advocate (UCA) 310-4-UCA (310-4822) works to ensure Alberta consumers have the information, representation and protection they need in Alberta's restructured electricity and natural gas markets. Use their search tool to determine which retailers are available in our area with the options you choose.
Telephone / Cable / Internet
Bell
1-866-301-1942
Shaw Cable
1-888-472-2222
Shaw Direct (Satellite)
1-888-554-7827
Telus
(403) 310-2255
Vonage
1-888-218-9015
